MGLion Club Privacy Policy

1. Introduction

MGLion Club ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. This Privacy Policy sets out the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it and the steps we take to keep it secure.

This policy applies to all services available through MGLion Club, including but not limited to account registration, deposits and withdrawals in PKR, sports betting on Cricket and PSL markets, live casino, slots, fish games and all other features within the game lobby. It also applies to any communications between you and the MGLion Club support team.

We have written this policy in plain, clear English so that players in Pakistan can easily understand how their data is being handled. If anything is unclear, please do not hesitate to contact us through the details provided in Section 13.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, verify your identity or contact support, you provide us with personal information. This typically includes:

• Full legal name as it appears on your CNIC or passport
• Date of birth (to verify you are 18 or older)
• Email address and mobile number
• Residential address
• Government-issued identity documents (CNIC, passport or similar) submitted for verification
• Payment method details used for deposits and withdrawals, such as your JazzCash or Easypaisa mobile wallet number or bank account details
• Any information you share when contacting our support team

2.2 Information Collected Automatically

When you use the MGLion Club platform, certain information is collected automatically through your device and browser. This includes:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited, time spent and features used within the platform
• Game activity, bet history, deposit and withdrawal records
• Session duration and login timestamps
• Referral source (how you arrived at MGLion Club)

2.3 Information from Third Parties

In some cases we may receive information about you from third-party service providers. For example, our payment processors may confirm whether a transaction through JazzCash, Easypaisa, Raast or bank transfer was completed successfully. Identity verification providers may return a verified or unverified status based on the documents you submit. We only receive the minimum information necessary for these processes.

3. How We Use Your Data

We use the personal information we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes. The main uses are:

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases depending on the specific activity:

• Contractual necessity: Processing your registration, verifying your identity, handling deposits, withdrawals and game activity is necessary to fulfil the contract between you and MGLion Club.
• Legitimate interests: We process certain data — such as IP addresses, device data and usage patterns — to prevent fraud, protect platform security and improve the quality of our services.
• Consent: Where we send you marketing communications about bonuses, new games or PSL cricket betting promotions, we do so only on the basis of your explicit opt-in consent.
• Legal obligation: In some cases we are required to process or retain data to comply with applicable legal and regulatory obligations, including anti-money laundering checks.

5. Sharing Your Information

MGLion Club does not sell, rent or trade your personal data. We may share your information with the following categories of third parties only where strictly necessary:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum payment data necessary to process your PKR transactions securely.
• Identity verification providers: Specialist third-party services that assist with age verification and document authentication. They receive only the data necessary to complete the check.
• Technology and hosting providers: Companies that provide server infrastructure, content delivery and platform software. All such providers are bound by strict data processing agreements.
• Game software providers: Providers of slot games, live casino and other game content may receive anonymised session data to ensure game integrity and technical performance.
• Legal and regulatory authorities: Where required by applicable law, court order or regulatory instruction, we may be obligated to disclose certain information. We will always seek to limit such disclosures to the minimum required.

6. Payment Data & PKR Transactions

All deposits and withdrawals on MGLion Club are processed in Pakistani Rupees. When you make a payment using JazzCash, Easypaisa, Raast or a bank transfer, the transaction is handled by our payment processing partners using secure, tokenised methods. Your full payment credentials — such as your complete bank account number or wallet PIN — are never visible to MGLion Club staff and are not stored on our servers in readable form.

We retain a record of your transaction history (amounts, dates, payment method type and transaction status) as part of your account history. This record is necessary for dispute resolution, customer support and responsible gaming monitoring. Transaction records are retained for a period of five years from the date of the transaction in line with standard financial record-keeping practice.

If you believe there has been an unauthorised transaction on your MGLion Club account, please contact support immediately. Do not share your JazzCash or Easypaisa PIN with anyone, including our support team — we will never ask for it.

7. Cookies & Tracking Technologies

MGLion Club uses cookies and similar technologies to make the platform work properly, to keep your session active when you are logged in and to understand how players use the platform so we can improve it. We do not use cookies to build advertising profiles or track your activity across unrelated third-party websites.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect against cross-site request forgery. You cannot opt out of essential cookies without affecting platform functionality.
• Performance cookies: Used to collect anonymised data about how pages are used, which games are popular and where errors occur. This data helps us improve the platform experience for all Pakistani players.
• Preference cookies: Store your settings and preferences — such as language selection or display preferences — so they are remembered between sessions.

You can manage your cookie preferences through your browser settings at any time. Blocking essential cookies may prevent you from logging in or using certain platform features. Blocking performance or preference cookies will not affect your ability to play games or make deposits.

8. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards to handle any disputes, respond to queries or meet legal obligations. The general retention periods we apply are:

• Account data: Retained for the duration of your account and for five years following account closure.
• Identity verification documents: Retained for five years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for five years from the date of each transaction.
• Support correspondence: Retained for three years from the date of the most recent interaction.
• Marketing consent records: Retained for as long as you remain opted in, plus three years after you withdraw consent.

After the applicable retention period, data is securely deleted or anonymised so that it can no longer be associated with your identity.

9. Data Security

MGLion Club takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include:

• TLS encryption for all data transmitted between your device and our servers
• Encryption at rest for all sensitive personal data stored on our systems
• Strict access controls ensuring that only authorised staff can access personal data, and only to the extent necessary for their role
• Regular security reviews and vulnerability assessments of the platform infrastructure
• Tokenisation of payment credentials to prevent storage of sensitive financial data
• Automated monitoring for suspicious login attempts, unusual transaction patterns and potential fraud

Despite these measures, no system is completely immune to risk. In the unlikely event of a data security incident that affects your personal information, we will notify you through your registered contact details as promptly as practicable.

You also play an important role in keeping your account secure. Use a strong, unique password for your MGLion Club account. Do not share your credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

10. Your Rights Over Your Data

You have the following rights in relation to the personal data MGLion Club holds about you. To exercise any of these rights, contact our support team using the details in Section 13:

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable period, typically within 30 days of your request.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. You can update basic profile details directly through your account settings.
• Right to deletion: You can request the deletion of your personal data. Please note that we may need to retain certain data for legal or regulatory reasons even after an account is closed, as described in Section 8.
• Right to withdraw consent: Where we process your data on the basis of consent — such as marketing communications — you can withdraw that consent at any time. Withdrawal does not affect any processing carried out before you withdrew consent.
• Right to restrict processing: In certain circumstances you can ask us to restrict the processing of your data while a query or dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, commonly used format for your own use.

11. Children & Minors

MGLion Club is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes date-of-birth verification, and we reserve the right to request identity documents to confirm age at any point.

If we become aware that personal data belonging to a person under 18 has been collected, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on MGLion Club, please contact support immediately using the details in Section 13.

12. Changes to This Privacy Policy

MGLion Club may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in technology or changes in applicable law. When a meaningful update is made, we will notify registered players via their registered email address or mobile number and update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically so you are always aware of how your information is being handled. Your continued use of the MGLion Club platform after a policy update constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the MGLion Club support team:

[email protected]

Please include your registered username and a brief description of your query. For data rights requests, please also include a copy of your CNIC or other identity document so we can verify your identity before releasing or modifying any personal data. We aim to acknowledge all privacy-related enquiries within five business days.